Delete your account

You can delete the account yourself in the app, or ask us by email. Both end the same way.

1. In the app — the main and fastest way

  1. Open StashFlow and go to the Profile tab.
  2. Scroll to the bottom, to “Danger zone”, and tap Delete account.
  3. Confirm the two safety questions — “Delete your account?” and then “Yes, delete”.

Account-bound data (see What is deleted) is removed immediately and the app signs you out. The shared cache of public content remains as described under What remains.

2. By email — if you no longer have the app

Write to info@stashflow.eu from the email address you sign in with (for Google, Facebook or X sign-in, the address linked to that account) — that is how we verify the account is yours. If the address does not match, we reply with a verification question.

We handle the request within 30 days at the latest and confirm by reply.

Email a deletion request

What is deleted

  • the account and its sign-in identities (email and password, Google, Facebook, X),
  • the profile and every saved item, including recipes, ingredients and map pins,
  • collections, the meal plan, the shopping list, favourites, notes and ratings,
  • subscription and usage data,
  • technical records of item processing, diagnostic reports (if you opted in), conversion feedback and the pin corrections you made — deleted together with the account. Technical records and diagnostic reports are in any case kept for at most 90 days.

What remains

  • The shared cache of results for public links is not tied to an account and was built from publicly available content; a cache entry is deleted 30 days after processing. Thumbnail images of public posts that nothing references any more are removed by a daily clean-up once they are older than 7 days.

We do not keep any data because of a legal obligation. The details are in the privacy policy.